Training & Compliance · For Maryland Assisted Living Facilities
Two jobs, one system, built by a state-licensed Maryland Assisted Living Manager. Training keeps your people compliant — every mandatory course, tracked with instant verifiable certificates. The Compliance Platform keeps your facility compliant — your fire drills, incident reports, and binder, filled out on any phone, computer, or tablet, stored electronically, and organized just the way a surveyor expects to see it.
Who built this
I'm Aaron Payne. I own and operate assisted living in Maryland, and I worked shifts in these homes long before I owned one. I built The Care Insider because the training I was buying for my own staff was outdated and hard to use — and it wasn't written by anyone who had done the job.
The Care Insider is an approved training vendor with Maryland's Office of Health Care Quality for the Assisted Living Manager training program.
Step 1 · Mandatory
Maryland requires it, so we made it painless. Staff train on any phone — no usernames to forget — and every completion becomes an instant, verifiable certificate with due-date tracking, so your personnel files are always ready to open.
$69 per staff member / year
Get your staff trainedStep 2 · The upgrade
The Compliance Platform is your binder, digital: fire drills filled out on a phone with finger-signatures, incident reports with the 24-hour clock built in, recurring checks that remind you before they're overdue, and after-action problems that become tracked tasks instead of forgotten ink. Every record stored, timestamped, and printable.
And Step 1 is covered completely: every required training and all annual continuing education, for your entire staff, is included. One price covers the platform and the people — no per-person fees.
$99/month, all-staff training included
See plans and pricingSimple pricing
Built and priced for Maryland's small homes — not 100-bed corporate communities. No seat counting. No surprise overage bills. We set everything up for you.
$69 / staff / year
$79 / month per facility
Founding rate · locked for life
$99 / month per facility
Pay annually and get 2 months free. Own more than one home? 20% off each additional facility. Facilities over 16 beds, talk to us. Bundle includes the staff training catalog; the 80-hour ALM licensing course is a separate program.
For Assisted Living Programs
Per-seat annual plans. Assign staff, we handle lessons, quizzes, certificates, and reminders. Staff sign in with their email on any phone — no usernames to forget.
The core safety package for assisted living staff — and it covers four of the six trainings every Assisted Living Manager must attest to under the new licensing rules. (The other two — First Aid and CPR — must be completed hands-on, and your compliance chart tracks those certificates too.)
Two modules every caregiver needs on day one. Finish both quizzes and get a verifiable certificate — no credit card.
The state-required training for direct-care staff, under the exact name the regulation uses — 12 video lessons, case studies, shift-ready practice pages, and quizzes, built to Maryland’s current 6-hour requirement. The 2-hour annual refresher is next.
The annual refresher every direct-care staff member needs, every year — communication, responsive behaviors, escalation and reporting, plus "This Year in Maryland: What Changed," updated annually from state regulatory changes and OHCQ guidance.
For Assisted Living Managers
Maryland now licenses Assisted Living Managers. Here’s the path — and where we can help today.
The full manager course, approved by the Office of Health Care Quality — every required training area under COMAR 10.07.14.17, with video lessons, unit quizzes, and a comprehensive final exam. 100% online at your own pace: no classroom days, no time off work. Classroom versions of this course run $1,155–$1,395.
The continuing education every licensed Assisted Living Manager needs each 2-year renewal cycle, from an OHCQ-approved vendor — ten 2-hour modules refreshing every COMAR 10.07.14 domain, with video lessons, module quizzes, and an instant verifiable certificate. Fully online, at your own pace.
Enroll now — $197The new manager-licensing requirements in plain language: both applicant paths, the six required trainings, and the background-check step that trips people up.
Get the checklistSee the full course outline, instructors, and FAQ → · Guide: taking the 80-hour course online
For Residential Service Agencies · Home Care
An RSA (Residential Service Agency) is Maryland's license for home care — agencies that send caregivers into clients' homes. A staff-training track built to their rules is in the works.
Maryland requires every RSA to train anyone providing care in a client’s home on seven specific topics — and to keep proof of that training in each personnel file, where surveyors look for it. This track covers the six topics that can be taught online, one module each, with completion tracking and certificates for your files: