Training & Compliance · For Maryland Assisted Living Facilities
Two jobs, one system, built by a state-licensed Maryland Assisted Living Manager. Training keeps your caregivers compliant — every mandatory course, at hire and every year, tracked with instant verifiable certificates. The Compliance Platform keeps your facility compliant — your fire drills, incident reports, and binder, filled out on any phone, computer, or tablet, stored electronically, and organized just the way a surveyor expects to see it.
Who built this
I'm Aaron Payne. I own and operate assisted living in Maryland, and I worked shifts in these homes long before I owned one. I built The Care Insider because the training I was buying for my own staff was outdated and hard to use — and it wasn't written by anyone who had done the job.
The Care Insider is an approved training vendor with Maryland's Office of Health Care Quality for the Assisted Living Manager training program.
Step 1 · Mandatory
Maryland requires it for every caregiver, at hire and every year after, so we made it painless. Caregivers train on any phone — no usernames to forget — and every completion becomes an instant, verifiable certificate with due-date tracking, so your personnel files are always ready to open.
Included in every facility plan — unlimited staff
Get your caregivers trainedStep 2 · The upgrade
The Compliance Platform is your binder, digital: fire drills filled out on a phone with finger-signatures, incident reports with the 24-hour clock built in, recurring checks that remind you before they're overdue, and after-action problems that become tracked tasks instead of forgotten ink. Every record stored, timestamped, and printable.
And Step 1 is covered completely: every required caregiver training, new hire and annual, for your entire staff, is included. One price covers the platform and the people — no per-person fees.
From $99/month per facility, priced by licensed beds
See plans and pricingSimple pricing
Every required caregiver training plus the compliance platform, for unlimited staff. The price is set by the licensed beds on your OHCQ license. We set everything up for you.
Monthly plans run on a card and cancel any time. Annual plans are invoiced and lock your price for two years. Unlimited staff at every size: add or remove caregivers whenever you need to, and nothing counts against you. The 80-hour ALM licensing course is a separate program.
Founding rate · 17 beds and up
The first five facilities with 17 or more licensed beds that sign by December 31, 2026 get 25% off for two years: $187 a month at 17 to 49 beds and $299 a month at 50 to 99 beds, monthly or annual. In return we ask for your logo on this site, a two-sentence quote once you're live, and a fifteen-minute feedback call each month for the first quarter.
It is not clinical software. No MAR or eMAR, no medication orders or dosing, no nurse charting, no assessments, no care notes, no service plans. That work stays with your delegating nurse and the medication system you use today.
What we track is that the required things happened, with a date and a signature: the delegating nurse visit, the pharmacist review, the two-signature shift count sheet, the incident report, every drill, every log, every staff file. And the surveyor can see each one.
Yes, each building is on its own bed tier, and every facility after your first is half price: a second house of up to 8 beds is $49.50 a month instead of $99, and the larger tiers get the same discount on the invoice. The discount applies by itself at checkout when the same login already pays for another facility. One login runs all of your buildings; you switch between them from a dropdown at the top of the screen.
Each building is its own subscription because the state licenses and surveys each one separately. Every facility gets its own compliance calendar and reminders, its own staff chart and training records, its own drill and incident records, and its own surveyor link, so when a surveyor walks into your second house, they see that house's binder and nothing else.
Five or more facilities, or a campus over 100 beds? Talk to us about group pricing.
Want the 15-minute walkthrough, own five or more facilities, or have a situation the tiers above don't cover? Tell us about it and Aaron will reply within one business day.
Got it. You'll hear back from Aaron within one business day.
No list signup, no automated sequence. Prefer email? Write to [email protected].
For Assisted Living Programs
Every facility plan covers new-hire and annual mandatory training for unlimited staff. Assign caregivers, we handle lessons, quizzes, certificates, and reminders. Caregivers sign in with their email on any phone — no usernames to forget.
The core safety package for assisted living caregivers — and it covers four of the six trainings every Assisted Living Manager must attest to under the new licensing rules. (The other two — First Aid and CPR — must be completed hands-on, and your compliance chart tracks those certificates too.)
Two modules every caregiver needs on day one. Finish both quizzes and get a verifiable certificate — no credit card.
The state-required training for every caregiver in their first 120 days, under the exact name the regulation uses — 12 video lessons, case studies, shift-ready practice pages, and quizzes, built to Maryland’s current 6-hour requirement. The 2-hour annual refresher is next.
The annual refresher every caregiver needs, every year — communication, responsive behaviors, escalation and reporting, plus "This Year in Maryland: What Changed," updated annually from state regulatory changes and OHCQ guidance.
For Assisted Living Managers
Maryland now licenses Assisted Living Managers. Here’s the path — and where we can help today.
The full manager course, approved by the Office of Health Care Quality — every required training area under COMAR 10.07.14.17, with video lessons, unit quizzes, and a comprehensive final exam. 100% online at your own pace: no classroom days, no time off work. Classroom versions of this course run $1,155–$1,395.
Maryland 80-hour Assisted Living Manager course: outline & FAQ →
The continuing education every licensed Assisted Living Manager needs each 2-year renewal cycle, from an OHCQ-approved vendor — ten 2-hour modules refreshing every COMAR 10.07.14 domain, with video lessons, module quizzes, and an instant verifiable certificate. Fully online, at your own pace.
Enroll now — $197The new manager-licensing requirements in plain language: both applicant paths, the six required trainings, and the background-check step that trips people up.
Get the checklistFrom a Google review · 80-Hour ALM Course graduate
“I recently completed the 80-hour Assisted Living Manager certificate through The Care Insider and had a great experience. I found the course through a Google search, and the self-paced format was exactly what I needed while working in assisted living.
The website was easy to use, the lessons and quizzes were well organized, and I had no trouble downloading my certificate. I’ve worked in assisted living for five years, so much of the material was familiar, but I appreciated being able to move through it at my own pace. The process was so smooth that I was able to get my fingerprints, background check, employment letter, and passport photo taken care of the day after I finished. Now I’m waiting for approval. I would recommend this course to anyone pursuing their ALM certificate!”
Maryland 80-hour Assisted Living Manager course: full outline, instructors, and FAQ →
Guides: taking the 80-hour course online · the 25-hour online limit is gone · certificate vs. license · what it costs · is the exam hard?
For Residential Service Agencies · Home Care
An RSA (Residential Service Agency) is Maryland's license for home care — agencies that send caregivers into clients' homes. A staff-training track built to their rules is in the works.
Maryland requires every RSA to train anyone providing care in a client’s home on seven specific topics — and to keep proof of that training in each personnel file, where surveyors look for it. This track covers the six topics that can be taught online, one module each, with completion tracking and certificates for your files:
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