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Operator answers to the questions you're actually asking.
Short, practical walkthroughs from people who've launched and run care businesses. Every article links to the toolkit, kit, or template that helps you act on it.
Maryland's 80-Hour Assisted Living Manager Course: Can You Take It Online?
Yes — Maryland's 80-hour Assisted Living Manager course can be taken 100% online from an OHCQ-approved vendor. Who needs it, what it covers, what it costs, and how to pick a vendor.
LicensingMaryland ALF Bed Increase: How to Go from 5 Beds to 8
Adding beds to a licensed Maryland assisted living program is a formal bed increase request through OHCQ — and the local approvals come first. The step-by-step path from 5 to 8.
Home CareSB 371 RSA Annual Report: The PCA Wage Report Every Maryland RSA Must File
Every Maryland RSA billing CFC, CO, or CPAS must report personal care aide wage data to the Department of Labor. The 2026 form just arrived — here's what it asks and how to pull the numbers.
MedicaidWhat MDH Just Said: Medicaid Wants to Start Paying for Food — and It's Asking Operators What to Build
The Maryland Department of Health plans to let Medicaid managed care plans cover medically tailored meals and other nutrition services starting in 2028 — and it's collecting input from providers and community organizations through October 14.
MedicaidLTSSMaryland ALF Billing: How to Set Up Portal Access
MDH is moving assisted living Medicaid billing into the LTSSMaryland Provider Portal, with claims going live October 2026. How to set up your account access now.
MedicaidMPRIME vs ePREP: What Maryland Medicaid Providers Must Do
ePREP access ends October 1, 2026 and MPRIME launches October 13. Download your records by September 30, key dates, training, the [email protected] inbox, and the early revalidation trap that can get you suspended.
MedicaidMaryland HCBS Cost Survey: Mandatory, Due September 30
Maryland's HCBS cost survey is mandatory for providers who received it — due September 30, 2026. What it is, why MDH is running it, and what to have ready.
MedicaidThe SNF Fast Lane: How Maryland's Options Waiver Can Approve in Months, Not Years
Maryland's Home and Community-Based Options Waiver has two very different clocks — and knowing which one applies can change a family's placement timeline from years to months.
GrowthWelcome to The Care Insider
What The Care Insider is, who it's for, and how to use it.